As a Clinical Psychologist registered with the HPCSA, I protect the confidentiality of all our communication. I will only release information about our work together with your permission or if I am required to do so by law. Limits to confidentiality: In rare situations I am obliged to breach our confidentiality in the interest of your safety or the safety of others. If such a situation occurs, I will make every reasonable effort to discuss the matter with you before taking any action. Such situations may include: - If I am informed that a child, elderly or disabled person is being abused - If you are an imminent risk to yourself or if you make threats of imminent violence against others Consultation with other professionals: If I need to consult with another professional on your process, the consultant is similarly guided by these principles of confidentiality. During consultation I make every effort to avoid revealing your identity. I may not disclose to you when I consult with another professional unless I feel that it contributes to our therapeutic process. Record keeping: Any digital administrative or therapeutic notes are secured and backed up with password protection and data encryption. Hardcopy notes are stored in a locked cabinet. Please note that this practice's accounts are managed externally. This means that some of your personal details would be made available to the administrative members of the practice. Please be assured that your information is treated with sensitivity and confidentiality, regularly backed up and protected. While we have always taken extra care to ensure the protection of your personal data, if you would like to know more about our POPIA specific protocols, you are welcome to request this from us. Online sessions: Online sessions are available via Zoom as an alternative to in-the-room sessions to patients who travel or relocate once a therapeutic relationship had been established. While all online communication carries the risk of a breach of confidentiality, Zoom reports to exceed industry standards in securing communication through their software. You may read Zoom’s statement about their steps in securing their video calls on their website. To emulate the experience of an in-the-room therapeutic session, it would be important for you to ensure that you have a stable internet connection and a private, secure space where you will not be disturbed by anyone else for the duration of our session. Zoom calls are not recorded by the therapist unless explicitly stated and consented to and may not be recorded by the patient.